01
Domestic assistance
Help with general cleaning, shopping, laundry and other jobs around your home.
- General cleaning and laundry
- Shopping assistance
- Everyday jobs around the home
A simple guide
Understanding
My Aged Care.
Getting to know My Aged Care can feel like a lot at first. This page explains the official pathway in plain language, so you can take one step at a time.
A gentle place to begin
Start with the
ordinary day.
Before forms, services or decisions, notice the small things: what is becoming harder, what is going well and what the person wants to keep doing.
Support at Home
Support for the things
that make home feel like home.
The Australian Government’s Support at Home program brings together practical services that can help older people keep living safely and independently at home.
Every person’s approved services are based on their assessment and care plan. Here is a simple look at the main service types listed by My Aged Care.
Read the official Support at Home guideSupport at Home brings together clinical support, help to maintain independence and assistance with everyday living. The services available to you, and any contribution you may need to make, depend on your My Aged Care assessment outcome.
02
Home maintenance and repairs
Services to keep your home and garden safe and liveable.
- Light gardening, mowing and weeding
- Small essential repairs
- Safety-focused home upkeep
03
Meals
Providing safe and appetising food and drink to help you continue to eat well and stay hydrated.
- Meal preparation support
- Culturally appropriate food
- Food for specific dietary needs
04
Social support and community engagement
Help to stay connected with your community and culture, in person or online.
- Individual or group social support
- Accompanied activities
- Digital learning and cultural connection
05
Transport
Help getting you to appointments, events and everyday errands.
- Help getting to appointments
- Community and social outings
- Everyday local errands
06
Care management
Help making, co-ordinating and reviewing your ongoing care plan.
- Care planning and service coordination
- Reviewing needs and supports
- Understanding available services
07
Restorative care management
Help making, co-ordinating and reviewing your restorative care plan.
- Short-term restorative pathway
- Plan coordination
- Reviewing restorative goals
08
Personal care
Help with showering or bathing, dressing, mobility and support to self-administer your medication.
- Showering, bathing and dressing
- Mobility support
- Support to self-administer medication
09
Nursing care
Providing you clinical care, treatment, therapy and intervention.
- Clinical care and treatment
- Health monitoring
- Care in the comfort of home
10
Allied health and therapy
Healthcare professionals, such as podiatrists and physiotherapists, who prevent, diagnose, treat, and rehabilitate people.
- Podiatry and physiotherapy
- Assessment and rehabilitation
- Support for mobility and function
11
Therapeutic services for independent living
Acupuncture, remedial massage, and other therapies to support your health and well-being.
- Acupuncture and remedial massage
- Art, leisure and wellbeing therapies
- Pain, movement and relaxation support
12
Nutrition
Dietary support, supplements, and equipment to help you get the nutrition you need, orally or through tube feeding.
- Dietary guidance
- Nutrition supplements
- Support for oral or tube feeding
13
Equipment and products
Walkers, shower chairs, and other equipment to help you with daily activities.
- Mobility and self-care equipment
- Everyday living aids
- Advice on safe use
14
Home adjustments
Handrails, ramps, and other changes to help you live safely at home.
- Handrails and ramps
- Safety and accessibility changes
- Changes shaped around your home
15
Home or community general respite
Support at home, in a centre, or at an aged care home to give you and your carer a short break.
- Flexible respite options
- A break for you and your carer
- At home, in a centre or in residential care
For eligibility, current costs and service details, please use the official My Aged Care pages.
The official pathway
Four steps to
aged care support.
My Aged Care describes four key stages for accessing Australian Government-funded aged care services.
- 01
Explore if My Aged Care is right for you
Look at the types of help available and consider whether support at home, in the community or in an aged care home may suit your situation.
- 02
Get assessed
Apply for an assessment. The assessment helps My Aged Care understand your needs, goals and eligibility for services.
- 03
Match your services
Use your assessment outcome to see which service types are approved and may fit your needs, routines and goals.
- 04
Set up your services
Choose a provider, discuss the details and agree on how services will work in your everyday life.
You do not need to solve everything at once. The first step can simply be noticing what would make an ordinary day feel easier.
Before an assessment
Bring the whole
person into the picture.
Assessments are about more than a list of tasks. It can help to think about the person's health, home, daily routines, current support and what they want to keep doing.
Everyday tasks
Make a note of activities that have changed, such as meals, mobility, shopping, housework or personal care.
Goals and preferences
Consider what matters most: staying connected, keeping a routine, feeling safe at home or building confidence.
Support people
A family member, friend, carer, advocate or other supporter may be able to be involved with the person's permission.
Canberra, in the detail
Keep familiar
things close.
When you are considering support, the details of daily life are often the most important: the way someone likes their morning to begin, the people they see, the places they know and the routines that help them feel settled.
Official information
Use the source
that decides eligibility.
My Aged Care, not Han & Young Service, decides assessment and eligibility for government-funded aged care. Official information changes, so use these links for the latest guidance.